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YOUR SECURITY AND PRIVACY ARE IMPORTANT TO US.

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Secure Shopping
  General Orders
Safe transactions and the protection of your privacy has always been our top priorities. FarEastFlora.com uses SSL encryption together with a digital ID from VeriSign. SSL encrypts and protects personal and credit card information that you send us. Information such as your credit card numbers, names, addresses and phone numbers that you send us are safe from the prying eyes of unauthorized third parties as it travels through the Internet. The digital ID guarantees that your transactions are taking place on our secure server and not a third-party host.
   
Privacy Policy Pledge
  The goal of FarEastFlora.com is to constantly provide quality goods and excellent customer service. As such, we gather personal information (in the registration form) so as to allow us to know you better. With this information, we can then understand you better and provide a more enhanced and personalized shopping experience for you on our Internet store.

Personal information is kept solely for internal marketing and billing purposes only.
   
Use of "cookies"
  When surfing the Internet, you may have often come across the term cookie, but what exactly is it? A cookie is a small file stored on your computer by a web site which gives you a numeric user ID and then stores certain information about your activity on the site. We use cookies to let us know you are a prior customer and to provide certain unique features to you. We do not use cookies to handle any financial information from you.

Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of FarEastFlora.com, such as the shopping basket, will not function properly.

In all, we would like to stress that information is not sold to or shared with other parties for any commercial purposes other than normal order fulfillment and confidential site activity or sales tracking.
   
Your Consent to Our Policy
  By using this web site, you consent to the collection and use of information by us. Information collected by us are for the sole purpose of completing sales transactions, and will be of strictest confidentiality. If we change any of our privacy policies, we will post the changes on this page so that you are always aware of what information we collect and how we use it.
   
How to Remove Your Information from Our Mailing Lists
  If you prefer not to receive information such as new gift collections, special offers, promotions, discounts, etc from us, you can remove yourself from our mailing list by either of the following:

For members: Login to your account, and go to the Update Profile page. Uncheck the free newsletter option at the bottom of the page.
For non-members: Using the email with which you subscribed, send a message to info.hk@FarEastFlora.com with the word 'unsubscribe' in the body.

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