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Refunds are processed and submitted to the bank within 14 working days* of receipt of your refund request. Thereafter, the bank will process the credit to your credit card. The time frame for the credit to manifest in your credit card statement is defined by the bank.

Credit will be made via the same mode that it was submitted. For example, for payments made with credit card via our payment gateway, we will issue the refund by crediting the credit card account.

�*Working days are defined as Mondays to Saturdays 9am to 6pm.






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