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Each FarEastFlora.com arrangement is designed and delivered by our professional delivery officers.
 
Local Delivery
  General Orders
Delivery within Hong Kong are subjected to the following charges. When placing your order, please identify the date on which your order is to be delivered. Naturally, same-day deliveries are accepted, but please refer to the following delivery schedule for specifics:
   
 
Areas in Hong Kong Delivery Charge
Hong Kong Island HK$100
Kowloon HK$60
New Territories (Includes Sai Kung, Tseung Kwan O, Po Lam, Hang Hau & Clear Water Bay) HK$100
Ma Wan HK$350
Airport & Tung Chung HK$350
Outlying Island HK$400
1. Lantau Island (except Tung Chung)  
2. Discovery Bay  
3. Cheung Chau  
4. Lamma Island  
Delivery fee is applicable on every item regardless address.

NON-PEAK Order placed (Hong Kong time) Earliest delivery (Hong Kong time)
Monday - Friday Before 12.00pm 2.00pm - 5.30pm (same day)
Before 5.00pm 7.00pm - 10.00pm (same day)
After 5.30pm 2.00pm - 5.30pm (next working day)
Saturday Before 12.00pm 2.00pm - 5.30pm (same day)
  Before 4.00pm 9.00am - 1.00pm (Sunday)
  After 4.00pm 2.00pm - 5.30pm (Monday)
Sunday & Public Holiday
(non-working days)
12.00am - 11.59pm 2.00pm - 5.30pm (next working day)
PEAK Order placed (Hong Kong time) Earliest delivery (Hong Kong time)
Peak 12.00am – 11.59pm 9.00am - 5.00pm (next working day)
  Public Holiday / Non-delivery day 9.00am - 5.00pm (day after next)
Deliveries made on Saturdays after 7 pm and on Sundays after 1pm will incur an additional HK$100 surcharge.


Delivery at Specific Time
If delivery is to be made at specific time (e.g. at 3pm) or within a very short time frame (e.g. 3pm to 3.30pm). Please note this is subjected to availability of drivers. The additional charge for super express delivery is HK$100 Please call us at (852) 2980 2277. We reserve the right to turn down requests if resources are not available.

Redelivery Charges
For redelivery of orders, a delivery surcharge will be applicable. Please refer to the Local Delivery charges above. If redelivery is not made on the same working day or the next working day, please note that we will have to replace your order to ensure that only the freshest and the highest quality gifts are sent to the recipients. This order is chargeable at 25% discount off the original price and is applicable for all perishable gifts like flowers, fruits and cakes.

Redirection Charges
For redirection of orders, a delivery surcharge will be applicable. Please refer to the Local Delivery charges above. In the event that the order is cancelled after delivery has been attempted, the full price will still be payable.

Cake Delivery
Kindly note that for cake deliveries, there will be no cancellation allowed after the order is confirmed. In the event that cancellation is needed, the order will still be chargeable at the full price.
   
International Delivery
  Global deliveries are made to locations outside of Hong Kong. Floral arrangements delivered internationally may vary due to current exchange rates, or regional and seasonal availability.

Order placed during/on (Hong Kong time) Earliest delivery (Hong Kong time)
Non-Peak period Next working day
Peak period The working day after next working day
Non-Delivery Days The working day after next working day
   

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