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We understand your plans may change and orders may need to be cancelled. We would want to be able to accommodate your requests as best as we can.
Please note the following :
Cancellations must be made at least 24 hours in advance. Otherwise, a 50% cancellation charge is applicable.
For orders where delivery has been attempted, the full price applies.
For cake deliveries, kindly note that there will be no cancellation allowed after the order is confirmed. In the event that cancellation is needed, the order will still be chargeable at the full price.
Please email cancellation requests to us at custsvc.hk@FarEastFlora.com with your order number.

�*Working days are defined as Mondays to Saturdays 9am to 6pm.


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